Frequently Asked Questions

BookItnow B2B is an international, B2B online wholesaler that delivers global Hotels products to travel partners worldwide. Our company is staffed by travel experts with over 20 years of experience with our Head Office in Singapore – and remote offices worldwide.

With a systematic selection of suppliers all in one place, we can provide excellent availability and rates, providing a perfect medium for tour operators and travel agencies to manage their business. Our philosophy is simple. We aim to offer our customers the broadest range of travel services at highly competitive prices, combined with strong global partnerships and outstanding customer service.

Being a dynamic, flexible, and fast-growing company, we continually search for the best products, improving our service, business workflow, technology, and support.

A snapshot of BookItnow B2B ….

  • Global Hotel Product – Over 800,000 hotels in more than 1,500 global destinations!
  • As an online B2B wholesaler, our costs are low to afford to pass on lower rates to our travel partners.
  • This means higher margins for you and better value for your clients.
  • Two ways to pay – Bank Transfer or Via Credit Line.
  • We also offer Book Now – Pay Later (T&C’s Apply)
  • Simple and quick access to our Online Client Support team – Live chat and email!

Our official website

What are your working hours?
Our Operational Hours are Monday to Friday 9 am – 5 pm (Singapore Time)

Where are you located?
The majority of our team work remotely around the world, with our Headquarters in Singapore.

See our registered business details below:
Registered business address – 160 Robinson Road, #14-04 Singapore Business Federation Centre – SGP (068914)
Business registration number – 202102054M

I have a booking query – Who do I need to speak to?
Our client support team are available Monday to Friday, 9 am to 5 pm (Singapore – SGT). You can contact us through our live chat via our website or email us: If your query is urgent and outside of our office hours, you can call our emergency number – Tel: +6531386111 and our duty manager will assist you.

Can I make an Offline Booking?
Although the quickest and easiest way to book is by going online and checking our products, we see what you see online. If a hotel you would like is not there, you can email us with the hotel details (s) needed and the dates required. The more information you provide, the better we can assist you. Please be aware that this process can take up to 72 hours to confirm your booking.

How do I sign up?

It’s free to sign up. Firstly, we will need some basic information to verify that you are a Travel Agent. Once approved, we will send you your credentials for our site. If you do not hear anything back from us within 24 hours of your sign-up request, please check your spam folder to see if it is there or contact our Global Sales Team:

How do I Login?
Go to, bookmark our site, then enter your corporate ID, username and password. You will then access your dashboard with everything you need to manage your account.

I am a supplier and would like to add my products?
Sure. Please get in touch with a member of our Supplier team at: and they will happily assist you..

I need to pay an invoice or query payments on my account payment?
You can view all your transactions history in your account, but if you do still wish to speak with us you can contact our accounts team –, and they will happily assist you.

Can I make a booking and pay later?
We do have this option! As long as the booking is not non-refundable and within 14 days of arrival, you can book.

In Pre-Payment mode, we will electronically issue a statement or invoice to your accounts team every Monday. These are for bookings entering the cancellation deadline in the next seven (07) days, and you will need to make payment with three working days to our account to keep these bookings active. If you wish to open a credit line with us, please reach out to us for further discussion.

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